Shipping Policy

Last updated: April 2026

Thank you for shopping with Tamzon. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

If we experience a high volume of orders, processing may be slightly delayed.

2. Shipping Time

Estimated delivery time depends on your location:

• Kerala: 2–4 business days
• South India: 3–6 business days
• Rest of India: 4–8 business days

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

• We may offer free shipping on selected products or promotional offers.
• Shipping charges (if applicable) will be shown at checkout before payment.

4. Order Tracking

Once your order is shipped, you will receive:

• Shipping confirmation via Email or WhatsApp
• Tracking details to monitor delivery status

5. Delivery Delays

Delivery may be delayed due to:

• Natural disasters or bad weather
• Courier partner delays
• Incorrect shipping address provided by the customer
• Public holidays or strikes

Tamzon is not responsible for delays beyond our control.

6. Incorrect Address

Please ensure your shipping address and phone number are correct.

Tamzon is not responsible for orders delivered to incorrect addresses provided by customers.

7. Undelivered Packages

If a package is returned to us due to:

• Incorrect address
• Customer unavailable
• Delivery refused

We will contact you to arrange re-shipping. Additional shipping charges may apply.

8. Damaged Package During Shipping

If your package arrives damaged:

• Do not accept the delivery if visibly damaged
• Take photos and contact us immediately

We will arrange a replacement or refund.

9. Contact Us

For any shipping-related questions:

📧 Email: [email protected]

📞 Phone: +91 8848505438